Frequently Asked Questions

You may contact the Association Monday through Friday from 9:00 am until 5:00 pm. The Association office is closed on evenings, weekends and major holidays.

If you submit a form, send an email, or leave a voice mail message on a day the office is closed, it will be answered as soon as possible when the office reopens.

CONTACT INFORMATION

Contact information for the Association, Board of Directors and committees can be found under the Contact Information, Board of Directors and Committees tabs above.

Who do I call in case of emergency? Emergency contact numbers are listed under the Frequently Requested Local Contact Numbers tab above.

Who is our City of Denton City Council Member? Joe Holland. At-large representatives include Mayor Gerard Hudspeth, Brandon Chase, and Chris Watts.

PASSWORDS

How do I get a password to access information in the Members Section of this website? Please complete and submit the form below. For security reasons, passwords are mailed via USPS standard post.

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How do I get a password for Nextdoor? Nextdoor is not affiliated with nor governed by the Association. Nextdoor is a private social network that allows neighbors to communicate with one another via social media. Some residents have enjoyed participating in this forum. You can view the website and join the forum, if you so choose, at www.nextdoor.com.

RESALE CERTIFICATES

What is a resale certificate and why do I need one? All homeowners associations in the state of Texas are required to issue a resale certificate upon request of the Lot Owner for the purpose of selling the Lot. Resale certificates provide information about the Lot itself, such as whether there are any known covenant violations, liens or monies owed that are attributable to the Lot. Resale certificates also contain information about the Association including the bylaws and covenants, conditions and restrictions of the Association, the current amount and frequency of assessments, anticipated capital expenditures, current reserve funds, current operating budget and balance sheet, current insurance face sheet, unsatisfied judgments against the association, pending lawsuits and the like. It’s essentially an administrative home inspection.

If a home is in violation of the covenants, or if the current Lot Owner owes money to the Association, can the Association prevent the sale of the home? No.

If the resale certificate notes any current covenant violations, do the violations have to be cured and approved by the Association before the Lot can be sold? No.

How do I request a resale certificate? Before you request a resale certificate, please make sure the property in question is within Southridge Estates. Southridge Estates is located in both the city and county of Denton, Texas. The following streets are included in Southridge Estates:

  • Blue Ridge Court
  • Cape Hatteras Court
  • Charleston Court
  • Cumberland Court
  • Natchez Trace
  • Norfolk Court
  • Potomac Parkway
  • Richmond Court
  • Shenandoah Trail
  • Shiloh Road
  • Southridge Drive (2812-2831 only)
  • Stone Mountain Drive

Click on the link below to view an aerial photo of the subdivision.

https://southridgeestateshoa.com/wp-content/uploads/2020/12/southridge-estates-aerial-photo-map.pdf

Pursuant to Chapter 207 of the Texas Property Code, upon written request, initial resale certificates are provided within ten days and subsequent resale certificates within seven. Repeatedly calling and/or emailing the Association will not expedite the process. The cost of expedited resale certificates, to be paid in advance, is $175.00.  A payment link is included at the bottom of this page for your convenience. The Association does not involve itself in the actual sale of a property and does not provide letters on behalf of the current homeowner(s) that may be requested of the homeowner(s) by a title company.

The Association office is open Monday through Friday from 9:00 am until 5:00 pm. The Association office is closed on evenings, weekends and major holidays.

If you submit a form, send an email, or leave a voice mail message on a day the office is closed, the date of receipt of that form will NOT be the day it was sent by you, it will be the day it was actually opened by an Association representative. 

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MODIFICATIONS REQUESTS

How do I submit a modifications request? First, review the Association’s covenants and policies to ensure that your requested modification is not in conflict with the Association’s dedicatory instruments. The covenants and policies can be located under the Dedicatory Instruments tab. If your modification is not in conflict, complete a Modifications Request Form and submit it to the Association for review and approval.

Architectural Modifications Request Form

ROLES OF THE BOARD OF DIRECTORS AND COMMITTEE MEMBERS

Are Board and Committee members paid for their time?

No. They volunteer their time to the Association for the benefit of the community. They may, however, be reimbursed for the actual cost of items purchased on behalf of the Association, such as envelopes or items for repairs of Association property.

Do homeowners have to pay annual and special assessments while sitting on the Board of Directors or a committee?

Yes. Per the Association’s Declaration of Covenants, Conditions and Restrictions (Article III, Section 1, page 10), all homeowners must pay any and all annual and special assessments.

We have/have had several professionals, such as attorneys, accountants, auditors, bankers, and insurance agents sitting on the Board of Directors or various committees. Do they provide and get paid for professional services to the Association?

Absolutely not. While the Association certainly benefits from the knowledge and expertise of each and every volunteer, no homeowner is hired to provide services to the Association, as this would be an unnecessary conflict of interest. The Internal Revenue Service requires all nonprofit entities, including homeowners associations, to have a written conflict of interest policy. Nonprofit organizations that fail to properly manage conflicts of interests are subject to significant penalties against the Board of Directors, the organization as a whole, or both.

Because it is located in an urban area, the Association has access to numerous professionals who can furnish necessary services. Therefore, all professional services provided to the Association are done so by individuals who do not own property or live in the subdivision. Here is a link to the Association’s Conflict of Interest Policy for your review: Conflict of Interest Policy

Is it a conflict of interest for two members of the same household to serve on the Board of Directors or committees at the same time?

Two members of the same household can certainly volunteer, and are encouraged to do so. They cannot both serve on the Board of Directors at the same time and, as of September 1, 2021, anyone who lives in the home of a current Board member, regardless of their relationship, cannot serve on the Association’s Compliance and Modifications Committee.

Why are three Board members necessary? The Internal Revenue Service requires all nonprofit entities to have at least three Directors on their Boards. If they fail to maintain three director positions, their status as a nonprofit corporation is forfeited and they will go into receivership.

What is receivership? In short, receivership is a type of legal remedy in which the State actually takes possession of private property and appoints a third party to manage it. If the Association goes into receivership, not only will the homeowners have no control over actions taken by the receiver, they will also have to pay court costs and fees associated with the third party’s management of the property. Therefore, all other remedies are considered to prevent this from happening. In the event that two members of the same household are temporarily seated on the Board of Directors, all votes and actions taken are carefully monitored by the Association’s attorneys.

Why don’t we have more committees?

We want homeowners to volunteer. In the past, we’ve had active Finance, Property Maintenance, Events, and Compliance and Modifications Committees. We also want more participation in annual, Board of Directors, or special meetings. Currently, the Association maintains the bare number of committees necessary to meet legal requirements, simply because we don’t have enough volunteers. Please consider adding your name to our volunteer pool! Contact secretarytreasurer@southridgeestateshoa.com

In addition to serving on the Board of Directors or a committee, homeowners can volunteer to:

  • Put up & take down winter holiday decorations
  • Put up & take down flags at the entrances for the Fourth of July and Memorial Day
  • Fold annual meeting materials and place in mailing envelopes
  • Fold annual assessment materials and place in mailing envelopes
  • Walk the subdivision during the evening and report any unlit street lights or unusual activity to the City of Denton
  • Walk the subdivision during the day and report any sidewalk defaults or other safety hazards to the City of Denton
  • Pick up trash and debris along Lillian Miller Parkway
  • Pick up trash and debris in islands
  • Pick up trash and debris in the park

MAINTENANCE ISSUES

Who is responsible for maintaining the streets and street lights? The City of Denton owns and is responsible for maintaining the streets and street lights. To report a non-emergency issue, click on this link: https://www.cityofdenton.com/en-us/report-an-issue

Who is responsible for maintaining the sidewalks? The Association is responsible for maintaining the sidewalks in the park. Homeowners are responsible for maintaining the sidewalks in front of their homes. Since the sidewalks are located in the City of Denton right of ways, it is recommended that homeowners contact the City of Denton Street Maintenance Department to discuss repair and maintenance issues. The telephone number is listed under the Frequently Requested Contact Numbers tab.

Who is responsible for maintaining mail boxes and house numbers? Homeowners are responsible for maintaining their mail boxes, brick mail box columns and house numbers.

COVENANT VIOLATIONS

How do I report a covenant violation? Complete and submit a Report of Covenant Violations Form. The Compliance Committee will review the form and determine the best course of action. As a homeowner’s covenant violation history is exempt from inspection by other homeowners, you will not be provided updates or notice of the status of your report.

Report of Covenant Violations Form

Are there any restrictions on placement of political signs within the subdivision? Per the Association’s dedicatory instruments, no signs (including political, real estate, estate/garage sale, advertisement, etc.) may be placed in a common area or on property owned by the Association. The Texas Property Code regulates the placement of political signs by homeowners on their own property.  Specifically, Title 11, Chapter 202, Section 202.009, REGULATION OF DISPLAY OF POLITICAL SIGNS  states: “(a) Except as otherwise provided by this section, a property owners’ association may not enforce or adopt a restrictive covenant that prohibits a property owner from displaying on the owner’s property one or more signs advertising a political candidate or ballot item for an election:

(1) on or after the 90th day before the date of the election to which the sign relates; or

(2) before the 10th day after that election date.

(b) This section does not prohibit the enforcement or adoption of a covenant that:

(1) requires a sign to be ground-mounted; or

(2) limits a property owner to displaying only one sign for each candidate or ballot item.

(c) This section does not prohibit the enforcement or adoption of a covenant that prohibits a sign that:

(1) contains roofing material, siding, paving materials, flora, one or more balloons or lights, or any other similar building, landscaping, or nonstandard decorative component;

(2) is attached in any way to plant material, a traffic control device, a light, a trailer, a vehicle, or any other existing structure or object;

(3) includes the painting of architectural surfaces;

(4) threatens the public health or safety;

(5) is larger than four feet by six feet;

(6) violates a law;

(7) contains language, graphics, or any display that would be offensive to the ordinary person; or

(8) is accompanied by music or other sounds or by streamers or is otherwise distracting to motorists.

(d) A property owners’ association may remove a sign displayed in violation of a restrictive covenant permitted by this section.”

Are there any restrictions on parking on the streets within the subdivision? The streets within the subdivision are owned, regulated and maintained by the City of Denton. In addition to the City’s ordinances, the Association has restrictions regarding storage of vehicles. They can be located in Article X, Section 10, page 38 of the Association’s Declaration of Covenants, Conditions and Restrictions. You are encouraged to read the Declaration of Covenants, Conditions and Restrictions in their entirety. However, for the sake of brevity, the following conditions apply:

a. “Storage of approved vehicles on the driveway or street right-of-ways is defined as parking without movement for a period of forty-eight hours or more during a period of seven (7) consecutive days.”

b. “When two (2) or fewer vehicles (in addition to boats, trailers, recreational vehicles) are owned by the occupants of any house, all such vehicles shall be parked behind the front building line or in the garage overnight. Exceptions shall be allowed for overnight visitors. In no cases shall any vehicle remain parked on the street for a period of seventy-two hours or greater at any one time.”

c. “No vehicle shall ever be permitted to park on a driveway at a point where the vehicle obstructs pedestrians from use of a sidewalk.”

Are there any restrictions on blocking streets within the subdivision? Yes. The streets are public and owned by the City of Denton. If you need to block part of a street, regardless of the reason, you must receive permission from the City of Denton to do so.

Are there any restrictions on garage or estate sales? Not by the Association. However, the City of Denton does have limitations and restrictions regarding garage and estate sales. Also, the Association’s Covenant, Conditions and Restriction prohibit the placement of signs within the common areas. 

To whom do I report a noise violation? The Association does not have the means to investigate nor the authority to regulate noise violations. Please contact the appropriate City of Denton department for assistance.

Barking dogs: Animal Services: (940) 349-7594

Noisy neighbors: City of Denton Police Department: (940) 349-8181

How does the Association handle disputes between neighbors? The Association does not have the authority to investigate or mediate disputes between neighbors. Please contact the City of Denton Police Department or your personal attorney for assistance with such matters.

EVENTS

I have a great idea for an event! Who do I contact? Complete an Events Request Form and submit it to the Events Committee for review at secretarytreasurer@southridgeestateshoa.com. Keep in mind, the budget for a given year is developed and approved the previous year.

Event Request Form